{"id":17,"date":"2025-09-05T06:36:07","date_gmt":"2025-09-05T06:36:07","guid":{"rendered":"https:\/\/csmounts.com\/new-csmounts\/?page_id=17"},"modified":"2025-09-18T10:05:18","modified_gmt":"2025-09-18T10:05:18","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/csmounts.com\/new-csmounts\/refund-returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17\" class=\"elementor elementor-17\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-418e90cf e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"418e90cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78a4ee00 elementor-widget elementor-widget-text-editor\" data-id=\"78a4ee00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>At CS Mounting Systems, we are committed to ensuring that our customers are completely satisfied with their purchases. Our refund and returns policy is designed to provide clarity and confidence when ordering our high-quality assistive device mounting solutions.<\/p>\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n<p>Our refund and returns policy lasts 30 days from the date of purchase. If 30 days have passed since your order, we are unable to offer a full refund or exchange. To be eligible for a return, the product must be unused, in the same condition as received, and in the original packaging. In certain situations, partial refunds may apply:<\/p>\n<ul>\n<li>Items that are damaged or have missing parts not due to our error<\/li>\n<li>Products returned after the 30-day days<\/li>\n<\/ul>\n\n<h2><strong>Refund Process<\/strong><\/h2>\n\n<p>Please refer to your invoice number when applying for refunds.\u00a0For privacy reasons, we do not maintain a record of your\u00a0client&#8217;s name.\u00a0\u00a0Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within a few business days after the item is returned.<\/p>\n\n<h3 class=\"wp-block-heading\">Late or Missing Refunds<\/h3>\n\n<p>If your refund has not been received, please first check your bank account and credit card company, as processing times may vary. If the refund still does not appear, contact your bank. For further assistance, email us at\u00a0<a href=\"mailto:csmounts@gmail.com\">csmounts@gmail.com<\/a>.<\/p>\n\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\n\n<p>Please note that sale items are non-refundable. Only regular-priced items are eligible for refunds.<\/p>\n\n<h2>Exchanges<\/h2>\n\n<p>We replace items only if they are defective or damaged. To request an exchange, email us at\u00a0<a href=\"mailto:csmounts@gmail.com\">csmounts@gmail.com<\/a>\u00a0and send your item to:<\/p>\n<p>CS Mounting Systems<\/p>\n<p>3079 West 43rd Ave.<\/p>\n<p>Vancouver BC V6N 3J4<\/p>\n<p>Canada<\/p>\n<h2><strong>Shipping Returns<\/strong><\/h2>\n<p>Customers are responsible for return shipping costs, which are non-refundable. For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance.<\/p>\n\n<h2>Need Assistance?<\/h2>\n\n<p>If you have any questions regarding refunds, returns, or exchanges, please contact us:<\/p>\n<ul>\n<li>By Mail: CS Mounting Systems, 3079 West 43rd Ave., Vancouver BC V6N 3J4, Canada<\/li>\n<li>By Phone: 604-726-6214<\/li>\n<li>By Email:\u00a0<a href=\"mailto:csmounts@gmail.com\">csmounts@gmail.com<\/a><\/li>\n<\/ul>\n<p>At CS Mounting Systems, your satisfaction is our priority. We strive to make the return process as simple and transparent as possible while providing the best support for your assistive mounting.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At CS Mounting Systems, we are committed to ensuring that our customers are completely satisfied with their purchases. Our refund and returns policy is designed to provide clarity and confidence when ordering our high-quality assistive device mounting solutions. Overview Our refund and returns policy lasts 30 days from the date of purchase. If 30 days have passed since your order, we are unable to offer a full refund or exchange. To be eligible for a return, the product must be unused, in the same condition as received, and in the original packaging. In certain situations, partial refunds may apply: Items that are damaged or have missing parts not due to our error Products returned after the 30-day days Refund Process Please refer to your invoice number when applying for refunds.\u00a0For privacy reasons, we do not maintain a record of your\u00a0client&#8217;s name.\u00a0\u00a0Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within a few business days after the item is returned. Late or Missing Refunds If your refund has not been received, please first check your bank account and credit card company, as processing times may vary. If the refund still does not appear, contact your bank. For further assistance, email us at\u00a0csmounts@gmail.com. Sale items Please note that sale items are non-refundable. Only regular-priced items are eligible for refunds. Exchanges We replace items only if they are defective or damaged. To request an exchange, email us at\u00a0csmounts@gmail.com\u00a0and send your item to: CS Mounting Systems 3079 West 43rd Ave. Vancouver BC V6N 3J4 Canada Shipping Returns Customers are responsible for return shipping costs, which are non-refundable. For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance. Need Assistance? If you have any questions regarding refunds, returns, or exchanges, please contact us: By Mail: CS Mounting Systems, 3079 West 43rd Ave., Vancouver BC V6N 3J4, Canada By Phone: 604-726-6214 By Email:\u00a0csmounts@gmail.com At CS Mounting Systems, your satisfaction is our priority. We strive to make the return process as simple and transparent as possible while providing the best support for your assistive mounting.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - CS Mounting Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/csmounts.com\/new-csmounts\/refund-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - CS Mounting Systems\" \/>\n<meta property=\"og:description\" content=\"At CS Mounting Systems, we are committed to ensuring that our customers are completely satisfied with their purchases. Our refund and returns policy is designed to provide clarity and confidence when ordering our high-quality assistive device mounting solutions. Overview Our refund and returns policy lasts 30 days from the date of purchase. If 30 days have passed since your order, we are unable to offer a full refund or exchange. To be eligible for a return, the product must be unused, in the same condition as received, and in the original packaging. In certain situations, partial refunds may apply: Items that are damaged or have missing parts not due to our error Products returned after the 30-day days Refund Process Please refer to your invoice number when applying for refunds.\u00a0For privacy reasons, we do not maintain a record of your\u00a0client&#8217;s name.\u00a0\u00a0Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within a few business days after the item is returned. Late or Missing Refunds If your refund has not been received, please first check your bank account and credit card company, as processing times may vary. If the refund still does not appear, contact your bank. For further assistance, email us at\u00a0csmounts@gmail.com. Sale items Please note that sale items are non-refundable. Only regular-priced items are eligible for refunds. Exchanges We replace items only if they are defective or damaged. To request an exchange, email us at\u00a0csmounts@gmail.com\u00a0and send your item to: CS Mounting Systems 3079 West 43rd Ave. Vancouver BC V6N 3J4 Canada Shipping Returns Customers are responsible for return shipping costs, which are non-refundable. For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance. Need Assistance? If you have any questions regarding refunds, returns, or exchanges, please contact us: By Mail: CS Mounting Systems, 3079 West 43rd Ave., Vancouver BC V6N 3J4, Canada By Phone: 604-726-6214 By Email:\u00a0csmounts@gmail.com At CS Mounting Systems, your satisfaction is our priority. We strive to make the return process as simple and transparent as possible while providing the best support for your assistive mounting.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/csmounts.com\/new-csmounts\/refund-returns\/\" \/>\n<meta property=\"og:site_name\" content=\"CS Mounting Systems\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-18T10:05:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/csmounts.com\/new-csmounts\/wp-content\/uploads\/2024\/11\/sitelogo-2.png?fit=585%2C103&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"585\" \/>\n\t<meta property=\"og:image:height\" content=\"103\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/refund-returns\\\/\",\"url\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/refund-returns\\\/\",\"name\":\"Refund and Returns Policy - CS Mounting Systems\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/#website\"},\"datePublished\":\"2025-09-05T06:36:07+00:00\",\"dateModified\":\"2025-09-18T10:05:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/refund-returns\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/refund-returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/refund-returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/#website\",\"url\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/\",\"name\":\"CS Mounting Systems\",\"description\":\"CS Mounting Systems is the Canadian distributor for Rehadapt\",\"publisher\":{\"@id\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/#organization\",\"name\":\"CS Mounting Systems\",\"url\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/csmounts.com\\\/new-csmounts\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/sitelogo-2.png?fit=585%2C103&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/csmounts.com\\\/new-csmounts\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/sitelogo-2.png?fit=585%2C103&ssl=1\",\"width\":585,\"height\":103,\"caption\":\"CS Mounting Systems\"},\"image\":{\"@id\":\"https:\\\/\\\/csmounts.com\\\/new-csmounts\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy - CS Mounting Systems","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/csmounts.com\/new-csmounts\/refund-returns\/","og_locale":"en_US","og_type":"article","og_title":"Refund and Returns Policy - CS Mounting Systems","og_description":"At CS Mounting Systems, we are committed to ensuring that our customers are completely satisfied with their purchases. Our refund and returns policy is designed to provide clarity and confidence when ordering our high-quality assistive device mounting solutions. Overview Our refund and returns policy lasts 30 days from the date of purchase. If 30 days have passed since your order, we are unable to offer a full refund or exchange. To be eligible for a return, the product must be unused, in the same condition as received, and in the original packaging. In certain situations, partial refunds may apply: Items that are damaged or have missing parts not due to our error Products returned after the 30-day days Refund Process Please refer to your invoice number when applying for refunds.\u00a0For privacy reasons, we do not maintain a record of your\u00a0client&#8217;s name.\u00a0\u00a0Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within a few business days after the item is returned. Late or Missing Refunds If your refund has not been received, please first check your bank account and credit card company, as processing times may vary. If the refund still does not appear, contact your bank. For further assistance, email us at\u00a0csmounts@gmail.com. Sale items Please note that sale items are non-refundable. Only regular-priced items are eligible for refunds. Exchanges We replace items only if they are defective or damaged. To request an exchange, email us at\u00a0csmounts@gmail.com\u00a0and send your item to: CS Mounting Systems 3079 West 43rd Ave. Vancouver BC V6N 3J4 Canada Shipping Returns Customers are responsible for return shipping costs, which are non-refundable. For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance. Need Assistance? If you have any questions regarding refunds, returns, or exchanges, please contact us: By Mail: CS Mounting Systems, 3079 West 43rd Ave., Vancouver BC V6N 3J4, Canada By Phone: 604-726-6214 By Email:\u00a0csmounts@gmail.com At CS Mounting Systems, your satisfaction is our priority. We strive to make the return process as simple and transparent as possible while providing the best support for your assistive mounting.","og_url":"https:\/\/csmounts.com\/new-csmounts\/refund-returns\/","og_site_name":"CS Mounting Systems","article_modified_time":"2025-09-18T10:05:18+00:00","og_image":[{"width":585,"height":103,"url":"https:\/\/i0.wp.com\/csmounts.com\/new-csmounts\/wp-content\/uploads\/2024\/11\/sitelogo-2.png?fit=585%2C103&ssl=1","type":"image\/png"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/csmounts.com\/new-csmounts\/refund-returns\/","url":"https:\/\/csmounts.com\/new-csmounts\/refund-returns\/","name":"Refund and Returns Policy - CS Mounting Systems","isPartOf":{"@id":"https:\/\/csmounts.com\/new-csmounts\/#website"},"datePublished":"2025-09-05T06:36:07+00:00","dateModified":"2025-09-18T10:05:18+00:00","breadcrumb":{"@id":"https:\/\/csmounts.com\/new-csmounts\/refund-returns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/csmounts.com\/new-csmounts\/refund-returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/csmounts.com\/new-csmounts\/refund-returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/csmounts.com\/new-csmounts\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/csmounts.com\/new-csmounts\/#website","url":"https:\/\/csmounts.com\/new-csmounts\/","name":"CS Mounting Systems","description":"CS Mounting Systems is the Canadian distributor for Rehadapt","publisher":{"@id":"https:\/\/csmounts.com\/new-csmounts\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/csmounts.com\/new-csmounts\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/csmounts.com\/new-csmounts\/#organization","name":"CS Mounting Systems","url":"https:\/\/csmounts.com\/new-csmounts\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/csmounts.com\/new-csmounts\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/csmounts.com\/new-csmounts\/wp-content\/uploads\/2024\/11\/sitelogo-2.png?fit=585%2C103&ssl=1","contentUrl":"https:\/\/i0.wp.com\/csmounts.com\/new-csmounts\/wp-content\/uploads\/2024\/11\/sitelogo-2.png?fit=585%2C103&ssl=1","width":585,"height":103,"caption":"CS Mounting Systems"},"image":{"@id":"https:\/\/csmounts.com\/new-csmounts\/#\/schema\/logo\/image\/"}}]}},"jetpack_sharing_enabled":true,"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"csmounts-admin","author_link":"https:\/\/csmounts.com\/new-csmounts\/author\/csmounts-admin\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"At CS Mounting Systems, we are committed to ensuring that our customers are completely satisfied with their purchases. Our refund and returns policy is designed to provide clarity and confidence when ordering our high-quality assistive device mounting solutions. Overview Our refund and returns policy lasts 30 days from the date of purchase. If 30 days&hellip;","_links":{"self":[{"href":"https:\/\/csmounts.com\/new-csmounts\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/csmounts.com\/new-csmounts\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/csmounts.com\/new-csmounts\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/csmounts.com\/new-csmounts\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/csmounts.com\/new-csmounts\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":4,"href":"https:\/\/csmounts.com\/new-csmounts\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":2129,"href":"https:\/\/csmounts.com\/new-csmounts\/wp-json\/wp\/v2\/pages\/17\/revisions\/2129"}],"wp:attachment":[{"href":"https:\/\/csmounts.com\/new-csmounts\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}